Privacy Policy

Privacy Policy

Introduction

Welcome to https://molding-replacement-collision.collision-talk.com (hereinafter referred to as “https://molding-replacement-collision,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA) and its updated version, the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://molding-replacement-collision.collision-talk.com
  • Any mobile or desktop applications associated with our brand
  • Online services and products offered through our platform
  • Interactions between our users and our team via emails, calls, texts/SMS, and other communication channels

Please note that this Policy does not extend to third-party platforms, applications, or services accessed through links on our website. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides our practices when users:

  1. Utilize our applications, software, or online services as authorized users.
  2. Visit any of our websites linked to this Privacy Statement.
  3. Communicate with us via newsletters, emails, telephone, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data from our users, which can be categorized as follows:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Credit or debit card details, payment history, and billing addresses used for transactions on our platform.
  3. Financial Information: Data related to your financial status, including income levels and investment preferences (if provided).
  4. Purchase Information: Details of products or services bought through our platform, including order history, purchase amounts, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data, for technical and marketing purposes.
  6. Location Data: Your geographical location information, provided when you use our services or allow access through permissions settings.
  7. Feedback: Comments, reviews, and suggestions you share with us to improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage in social sharing features on our site.
  9. Product Information: Details about the products you view, search for, or purchase on our e-commerce platform.

We collect this data through various means, including:

  • User input forms and profiles
  • Automated tracking technologies like cookies and web beacons
  • Third-party services that provide us with aggregated user data (subject to their privacy policies)

Cookies

We employ cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device by our website or third-party services we engage for specific functions:

  1. Strictly Necessary Cookies: These ensure basic functionality, such as remembering your login details, language preferences, and maintaining session continuity.
  2. Preference Cookies: Used to remember your choices and settings, like layout preferences, ad personalization, and content recommendations.
  3. Analytics Cookies: Track user behavior on our site for analytics purposes, helping us understand website performance and user engagement.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The retention periods vary depending on the type of data and its purpose:

  • Financial and transaction data is typically kept for a period of 7 years due to legal and tax obligations.
  • Account information may be retained indefinitely, but we periodically review and remove inactive accounts.
  • Personal data collected for marketing or analytics purposes is usually deleted after 24 months, unless you opt to remain on our mailing lists.

Once the retention periods elapse or when data is no longer needed for its original purpose, we delete or anonymize the data securely.

Security Measures

We prioritize the security of your personal information and implement robust measures to protect it:

  • Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards and privacy regulations.
  • Access Controls: Our team members have access to personal data only when necessary, and all employees are required to maintain the confidentiality of user information.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that a child has provided us with personal data without parental consent, we take steps to delete such information from our systems and terminate any associated accounts.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you and to receive a copy of it.
  • Rectification: The right to correct or update incomplete or inaccurate personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: The right to limit the processing of your personal data under certain circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to valid requests within a reasonable timeframe and as per applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries related to privacy, data protection, unsubscribe requests, or if you have any questions regarding our practices, please contact us: